Our expertise dates back to 1982 in Silicon Valley. The IBM PC had just been introduced and we began supplying the high-tech industry with manuals, diskettes, and packaging. Since that time, we have been at the forefront of virtually every major printing, e-commerce, and on-demand publishing technology in use today.
OUR HISTORY OF INNOVATION >
We start by actively listening and engaging in dialog to make sure we clearly understand your unique immediate requirements and long-term goals. Then we brainstorm possible options. Once everything is defined, our experts analyze the options and present a prioritized implementation plan to achieve your goals.
Every solution we design is centered around efficiency and the most cost-effective ways to manufacture and deliver your printed products to the end user. As we manage your program, we continue to focus on reducing each component of the total cost it takes to get your products delivered to your customers.
Our powerful and time-proven GENIE technologies are relied upon heavily in the design and implementation of your custom solution. But we don’t limit ourselves to how we have used GENIE in the past. We will ask, “What you would like to see in a perfect world,” and, if it’s technologically possible, we will do it.
OUR INNOVATIVE GENIE TECHNOLOGIES >
Custom print programs require human involvement and our program managers are experts at managing all the details so nothing is overlooked. They are also fully empowered and do not need managerial approval to do whatever it takes to make sure everything is delivered as promised, on time, and within budget.
We know what we’re doing and have the results to prove it. Our Order Fulfillment Accuracy is 99.99% and we have never lost a client based upon our quality or performance. We do what we say and are willing to guarantee it with penalties if we don’t (which is easy for us because we have never had to pay a penalty).